3 Get to know your terminal Contents 3
Operating your EFTPOS terminal
23
Cash out transaction 30
Cash out transaction with a purchase 30
Cash out-only transaction 30
Refund transaction 34
Reprint last receipt 38
Cancel transaction 39
Other transaction types 40
Pre-authorisation 40
Processing and pre-authorisation transaction 41
Processing and completion transaction from a pre-authorisation 44
Mail order/telephone order (MOTO) 47
Electronic commerce interface (ECI) 50
Void 53
Administration functions 56
Settlements 56
Tip addition 58
GlobalChoice Dynamic Currency Conversion 62
ACe Acceptance 68
Reports 69
Shift report 69
Settlement report 69
Daily report 70
Transaction report 70
Other terminal functionality 70
Training mode 70
Surcharging 72
Customer receipt marketing message 73
Ofine transaction processing 74
Multi merchant capability 75
Hot keys 76
User management 77
Shift change 78
Where to get help 80
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