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Before you call for service
Please read the following pages before you call for service.
Your CleanSmart™ is capable of diagnosing its own problems. If your washer gives a musical
series of beeps every 5 seconds it is telling you that it has a problem which you can correct
yourself with the help of the checklists on the following pages.
Your machine sounds a musical series of beeps* every 5 seconds and displays a
user warning on the screen:
“no hot” (no hot – I am not getting any hot water)
Check that the hot water supply has been turned on.
Your hot water supply may not be hot enough to maintain the selected water temperature.
Select a lower wash temperature.
Check that the inlet hose filter is not blocked.
Check that the inlet hoses are not kinked or squashed.
Check that the inlet hoses have been connected to the correct taps.
The flow rate of the supply water may be too slow.
“no Cld” (no cold – I am not getting any cold water)
Check that the cold water supply has been turned on.
Your cold water temperature may exceed the recommended limits (refer to page 4).
Check that the inlet hose filter is not blocked.
Check that the inlet hoses are not kinked or squashed.
Check that the inlet hoses have been connected to the correct taps.
The flow rate of the supply water may be too slow.
“no tAP” (I am not getting any water)
Check that the taps have been turned on.
Check that the inlet hose filters are not blocked.
Check that the inlet hoses are not kinked or squashed.
Check to see if the drain hose is too low or is pushed into the standpipe too far. This will cause
the water to siphon out of the machine (refer to page 3).
The flow rate of the supply water may be too low.
“out oF bAL” (out of balance)
Wash load is out of balance.
Ensure the machine is stationary and manually redistribute the load.
Check your machine is level (refer to page 5).
* The beeps are the same sound your washer makes when you turn it on at the wall.
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