Q10. What to do with the Wi-Fi connection failure?
1. Please check if the Wi-Fi name contains special characters. If so, modify it and try again.
2. Please check if the password contains special characters. If so, modify it and try again.
Q9. What to do if print files can not be found and the screen displays
only folders after inserting the USB flash drive?
The USB flash drive format is incorrect. The printer supports the FAT32 file system. Please format the
USB flash drive to FAT32.
Q8. What to do if the printed model warps or doesn't adhere well?
Method 1: Increasing the platform temperature can improve the adhesion between the platform
and the model.
Method 2: Adding a brim during model slicing can alleviate the issue.
Method 3: Apply glue.
Method 4: Clean the platform to remove any oil or dirt.
Method 5: Check if the platform is level. The leveling and calibration function can be used.
Q7. Is it safe to print with ABS material?
ABS can release toxic gases during heating. If conditions permit, consider printing in a well-
ventilated area. It is recommended to print non-toxic materials such as PLA in children's activity
places.
Q6. Can filaments from other brands be used?
Yes. You can use filaments from other brands, but certain parameter adjustments are required due
to slight temperature differences in different filaments.
Q5. What to do if the nozzle position is too high (far from the
platform) or too low (hitting the platform) during printing?
How to level it?
Please check if the platform is properly installed and there is no excessive residue on the nozzle. If
these issues exist, address them first. Then, go to the settings interface, select the leveling option,
and perform automatic leveling or enable automatic leveling before printing.
Q4. What to do if the extruder moves but doesn't extrude filament at
the beginning of printing after clicking the model for printing?
1. Observe the filament guide tube to check if filament has entered the nozzle. If not, please click
[Load] until filament comes out.
2. Check if the nozzle is clogged. If so, please refer to the solution of Q1.
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