Forcepoint Next Generation Firewall Hardware Guide | Models 330, 331, 335, 335W
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Maintenance
Some Forcepoint NGFW appliances ship with replaceable components.
Turn off the appliance
Most Forcepoint NGFW appliance hardware components are not hot-swappable. Turn off the appliance and
disconnect power before replacing the CFast card or interface modules.
Steps
1) Connect a computer running a terminal emulator program to the appliance console port, then press Enter.
You can also connect using SSH.
Note: SSH access is not enabled by default.
2) Enter the logon credentials.
The user name is root and the password is the one you set for the appliance.
3) Enter the following command:
halt
4) Unplug all power cords from the system or the wall outlets.
Replace the CFast card
Replace the CFast card with another card that you received from Forcepoint.
Note: We recommend fastening a grounding strap to your wrist so that it contacts your bare skin
and attaching the other end of the strap to the appliance.
Steps
1) Turn off the appliance and disconnect any power cables.
2) Locate the CFast card on your appliance.
3) If there is still tape covering the CFast card, remove the tape.
4) Gently push in the CFast card to release the card from the slot.
5) Position the replacement CFast card. Turn the end with the slots toward the appliance. The wider slot must
be on the left.
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