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7.0 Warranty and Certification
7.1 Warranty
7.1.1 Warranty Statement
1. Redwood Global Ltd guarantee all Först equipment supplied by them against
any defect in manufacture and assembly – this guarantee is for a period of 12
months commencing on the date of sale to the first end user.
2. The guarantee will not apply to a failure where normal use has exhausted the
life of a component.
3. Engine units are covered independently by their respective manufacturer’s
warranties.
4. Redwood Global Ltd’s liability under this guarantee is limited to repair at
Redwood Global Ltd’s premises or at a selected Först dealer.
5. No liability will be accepted for consequential lost or damage of any kind.
6. The Redwood Global Ltd guarantee is restricted to the first Redwood Global
Ltd user only and is not transferable except when authorized by Redwood
Global Ltd.
7. The owner is responsible to make sure the chipper is operated at all times in
accordance with the user manual.
8. The Redwood Global Ltd guarantee will be invalidated if any of the following
points apply:
• Failure to use genuine Först parts
• Failure to perform routine servicing and maintenance
• Failed parts or assembly have been interfered with
• Chipper has been modified without written approval from Redwood Global
Ltd
• Chipper has been used to performed tasks contrary to those stated in the
Redwood Global Ltd User Manual
• Exclusions to the above warranty terms are – fair wear and tear on fuses
and bulbs, tyres and brakes, lubrications and filters, blades and anvils,
feed rollers and paintwork.
• Where an extended warranty has been given this will be stated on the
original chipper invoice and will be subject to further conditions as stated in
our supplementary warranty terms
7.1.2 Warranty Claims
To obtain warranty service please contact Redwood Global Ltd for the nearest
approved Först Dealer. Your nearest dealer can be obtained from Redwood Global
Ltd at the address on the front of the User Manual. In the event of a failure Redwood
Global Ltd must be notified within 7 working days.
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