Foscam FI9820W - Page 47

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5.1.3 I have forgotten the administrator password
To reset the administrator password, you had better unplug the network cable firstly. After that,
press and hold down the RESET BUTTON about 10 seconds. Releasing the reset button, the
password will turn to the factory default.
Default administrator username: admin password: admin
Default user username: user password: user
Default guest username: guest password: guest
5.1.4 Subnet doesn’t match
Check whether your ipcamera in the same subnet of your computer. The step is Control
PanelÆNetwork ConnectionsÆDbclick Local Area Connections Æ Choose
GeneralÆProperties.(Figure 3.8/3.9) Check subnet mask, IP address and gateways. When you
set IP address please make sure they are in the same subnet. Otherwise you can't access
camera.
5.1.5 No Pictures Problems
The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed
correctly you will see no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first
time: IE browserÆToolÆInternet ProperÆSecurityÆCustom LevelÆActiveX control and
Plug-ins. Three options of front should be set to be “Enable”, The ActiveX programs read by the
computer will be stored. As follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins