10
Creating / Using Job Flow Sheet.........................................................................................................421
Creating / Using Folder...........................................................................................................................422
Configuration for Authentication.............................................................................................................424
Installation Overview ..............................................................................................................................424
Enabling Authentication........................................................................................................................424
Changing the Default Authorization Group Settings.................................................................427
Creating an Authorization Group.......................................................................................................427
Configuration for IC Card Reader (Optional) ......................................................................................429
Step 1 Preparations .................................................................................................................................429
Step 2 Logout Method Using the Smart Card ..............................................................................430
Step 3 Registering Smart Card Information..................................................................................430
Configuration for Account Administration...........................................................................................431
Step 1 Selecting an Accounting Type...............................................................................................431
Step 2 Registering User Information................................................................................................431
User Authentication Operations...............................................................................................................433
Authenticating Login Users..................................................................................................................433
Changing Passcode..................................................................................................................................434
15 Problem Solving.................................................................................................................................... 435
Troubleshooting............................................................................................................................................... 436
Machine Trouble..............................................................................................................................................437
Image Quality Trouble..................................................................................................................................442
Trouble during Copying................................................................................................................................448
Unable to Copy..........................................................................................................................................448
The Copy Result is Not What was Expected..................................................................................449
Trouble during Printing.................................................................................................................................452
Unable to Print...........................................................................................................................................452
The Print Result is Not What was Expected...................................................................................453
Trouble during Faxing...................................................................................................................................455
Sending Problems .....................................................................................................................................455
Receiving Problems ..................................................................................................................................460
Trouble during Scanning..............................................................................................................................464
Unable to Scan with the Machine......................................................................................................464
Unable to Import Scanned Documents to the Computer........................................................465
Unable to Send a Scanned Document over the Network (FTP/SMB)..................................466
Unable to Send E-mail............................................................................................................................467
The Image is not What was Expected .............................................................................................467
Network-related Problems...........................................................................................................................469
When using TCP/IP ..................................................................................................................................470
CentreWare Internet Services Problems..........................................................................................471
E-mail Features Problems......................................................................................................................472
Internet/Intranet Connection Problems .........................................................................................473
IPv4 and IPv6 Connection Problems ................................................................................................474
Media Print - Text Trouble...........................................................................................................................477
Media Print - Photos Trouble......................................................................................................................478
Error Code...........................................................................................................................................................479
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