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DocuCentre-V C7785
Fuji Xerox DocuCentre-V C7785 Administrator's Guide
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15 Pr
oble
m Sol
ving
638
Problem Solving
15
637
639
Table of Contents
Table of Contents
3
1 Before Using the Machine
15
Preface
16
Types of Manuals
17
Using this Guide
18
Organization of this Guide
18
Conventions
19
Interface Cables
21
Using the USB Interface
21
Using the Ethernet Interface
21
Power Saver Mode
23
Changing the Interval for Entering Power Saver Mode
23
Customizing the Control Panel
25
Changing the Screen Default
25
Setting the Screen after Auto Clear
26
Customizing the Button Layout
27
Assigning Services to the Custom Buttons
31
Adjusting Screen Brightness
33
Touch Screen
34
Important Security Instructions
36
Entering Text
37
2 Paper and Other Media
39
Paper Types
40
Loadable Quantity and Weight for Supported Paper
40
Paper Type that Can be Loaded in each Tray
40
Paper Type and Paper Feed Method
43
Supported Paper Type
45
Unusable Paper
46
Storing and Handling Paper
46
Loading Paper
48
Loading Paper in Trays 1 and 2
49
Loading Paper in Tray 3
49
Loading Paper in Tray 4
50
Loading Paper in Tray 5 (Bypass)
51
Loading Paper in Tray 6 (HCF2 (2000 Sheets))
52
Changing the Paper Size
53
Loading Paper in Tray 6 (HCF B1-S)
55
Loading Paper in Tray T1 (Inserter)
56
Loading Tab Paper in Tray T1 (Inserter)
57
Loading Tab Paper/Postcards/Envelopes
58
Loading Tab Paper
58
Loading Postcards
60
Loading Envelopes
62
About Weight Switch Buttons
66
Improving the Paper Feeding Performance
67
Changing the Paper Settings
68
3 Maintenance
71
Replacing Consumables
72
Replacing Toner Cartridges
74
Replacing the Waste Toner Container
76
Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract)
78
Replacing Staples (for C3 Finisher or C3 Finisher with Booklet Maker)
82
Replacing Booklet Staples (for C3 Finisher with Booklet Maker)
84
Replacing the Booklet Staple Cartridge (Finisher D2-P with Booklet Maker)
86
Replacing the Staple Cartridge for Finisher D2-P with Booklet Maker
87
Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker)
89
Emptying the Punch Scrap Container for Finisher D2-P with Booklet Maker
90
Replacing the Staple Scrap Container for Finisher D2-P with Booklet Maker
91
Cleaning the Machine
93
Cleaning the Exterior
93
Cleaning the Touch Screen
93
Cleaning the Document Cover and Document Glass
94
Cleaning the Document Presser and Narrow Glass Strip
94
Cleaning the Document Feeder Roller
95
Executing Calibration
96
Executing 2 Sided Color Scanning Calibration
100
Printing a Report/List
102
Deleting a Private Charge Print Job with an Invalid User ID
103
Setting Restore Tool
104
4 Machine Status
105
Overview of Machine Status
106
Machine Information
107
General Information
107
Paper Tray Status
108
Print Reports
108
Activity Report
109
Printer Reports
110
Fax Reports
112
Automatically Printed Reports/Lists
116
Transmission Report
117
Broadcast Report
117
Overwrite Hard Disk
118
Print Mode
118
Fax Receiving Mode
121
Press the <Machine Status> Button
121
Faults
122
Supplies
123
Billing Information
124
On the [Machine Information] Screen
124
User Account Billing Information
125
5 Tools
127
System Settings Procedure
128
Step 1 Entering System Administration Mode
128
Step 2 Entering the System Administrator User ID and Passcode
128
Step 3 Selecting [Tools]
129
Step 4 Selecting a Setting Item on the [Tools] Screen
129
Step 5 Setting a Feature
131
Step 6 Exiting System Administration Mode
131
Tools Menu List
132
Common Service Settings
146
Machine Clock/Timers
146
Power Saver Settings
148
Audio Tones
149
Screen/Button Settings
151
Default Language
152
Paper Tray Settings
156
Image Quality
159
Image Quality Adjustment
160
Reports
163
Maintenance
164
Delete All Data
165
Software Options
165
Finisher Adjustment
167
Software Upgrade
167
Watermark
168
Background Pattern
169
Font Color
169
Font Size
169
Secure Watermark
170
Force Secure Watermark
171
Secure Watermark Defaults
171
Force Annotation
172
Image Log Control (Apeosport Series Models Only)
174
Print Universal Unique ID
174
Notify Job Completion by E-Mail
177
Other Settings
177
Plug-In Settings
177
Auto Job Promotion
178
Default Print Paper Size
178
Encryption Key for Confidential Data
186
Copy Service Settings
190
Copy Tab - Features Allocation
190
Preset Buttons
191
Copy Defaults
191
Background Suppression
193
Color Shift
193
Sided Copying
193
Mixed Size Originals
193
Copy Control
196
Original Size Defaults
199
Reduce/Enlarge Presets
199
Custom Colors
200
Annotations - Create Comments
200
Connectivity & Network Setup
201
Port Settings
201
Port 9100
203
Smb Client
203
Ftp Client
204
Upnp Discovery
204
Internet Services Settings
205
Protocol Settings
206
Machine's E-Mail Address/Host Name
210
Proxy Server Settings
211
EP Proxy Server Setup
212
SIP Settings
213
T.38 Settings
216
Outgoing/Incoming E-Mail Settings
217
Remote Authentication/Directory Service
218
Smb Server Settings
223
Security Settings
224
Other Settings
229
Print Service Settings
230
Allocate Memory
230
Delete Form
231
Register Google Cloud Print
232
Other Settings
232
Banner Sheet
234
Scan Service Settings
237
Screen Defaults
237
Scan Defaults
238
Language of the Original
240
Searchable Text
240
Original Size Defaults
241
Scan to PC Defaults
241
Other Settings
242
Output Size Defaults
242
Reduce/Enlarge Presets
242
Background Suppression Level
243
Color Space
243
Image Transfer Screen
243
Shadow Suppression Level
243
Tiff Format
243
Fax Service Settings
246
Screen Defaults
246
Fax Defaults
247
Fax Control
248
Sided Printing
252
Fax Received Options
254
Local Terminal Information
256
Original Size Defaults
256
Reduce/Enlarge Presets
256
Internet Fax Control
258
E-Mail/Internet Fax Service Settings
261
E-Mail Control
261
Address Book Settings
264
Folder Service Settings
265
Job Flow Service Settings (Apeosport Series Models Only)
267
Media Print Service Settings
268
Stored File Settings
269
Web Applications Service Setup (Apeosport Series Models Only)
272
Server Certificate Verification Settings
272
Server Setup
274
Other Settings
276
Web Browser Setup
277
Setup
279
Create Folder
279
Stored Programming
281
Create Job Flow Sheet
281
Restrictions on Using Job Flow
282
Digital Signature
287
Create Job Flow Sheet Keyword
290
Add Address Book Entry
290
Address Type
292
Given Name
293
Transfer Protocol
293
Delay Start
295
Relay Broadcast
296
Create Fax Group Recipients
297
Add Fax Comment
298
Paper Tray Attributes
298
Accounting
299
Create/View User Accounts
299
User Name
300
View Accounts
302
Reset User Accounts
302
System Administrator's Meter (Copy Jobs)
303
Accounting Type
303
Accounting Login Screen Settings
304
Fax Billing Data
305
Accounting/Billing Device Settings
306
Authentication/Security Settings
308
System Administrator Settings
308
Authentication
309
Access Control
309
Login Type
309
Create Authorization Groups
311
Create/View User Accounts
311
Reset User Accounts
311
User Details Setup
312
Maximum Login Attempts by System Administrator
314
Passcode Policy
314
Charge/Private Print Settings
315
Receive Control
315
Allow User to Disable Active Settings
317
Job Status Default
317
Overwrite Hard Disk
318
6 Centreware Internet Services Settings
321
Installation of Centreware Internet Services
322
Preparations
322
Configuration on the Machine
322
Starting Centreware Internet Services
324
Configuring Machine Settings Using Centreware Internet Services
325
7 Printer Environment Settings
329
Print Overview
330
Supported Operating Systems
331
Installation When Using USB Port
332
Step 1 Preparations
332
Step 2 Configuration on the Machine
332
Step 3 Configuration on the Computer
333
Centreware Internet Services Setting Items
333
Installation When Using TCP/IP (Lpd/Port 9100)
334
Step 1 Preparations
334
Step 2 Configuration on the Machine
334
Step 3 Configuration on the Computer
335
Centreware Internet Services Setting Items
335
Installation When Using Internet Printing Protocol (IPP)
337
Step 1 Preparations
337
Step 2 Configuration on the Machine
337
Step 3 Configuration on the Computer
338
Centreware Internet Services Setting Items
338
8 E-Mail Environment Settings
339
E-Mail Overview
340
Preparations
341
Installation Procedures
344
Step 1 Enabling Port and Setting up TCP/IP
344
Step 2 Configuring E-Mail Environment
345
Centreware Internet Services Setting Items
346
9 Scanner Environment Settings
347
Default Chapter
348
Scan Service Overview
348
Configuration of Store to Folder
350
Step 1 Enabling Port and Setting up TCP/IP
350
Step 2 Registering a Folder
351
Step 3 Configuring a Computer
351
Configuration of Scan to PC
352
Step 1 Preparations
352
Step 2 Enabling Port and Setting up TCP/IP
353
Step 3 Configuration on the Computer
354
Configuration of Store to USB
355
Step 1 Available USB Memory Devices
355
Centreware Internet Services Setting Items
355
Configuration of Network Scanning (Job Template Scanning)
356
Step 1 Preparations
356
Step 2 Enabling Ports and Setting up TCP/IP
356
Step 3 Configuring the SNMP Port
357
Step 4 Configuration on the Computer
357
Configuration of Scan to My Folder (Apeosport Series Models Only)
358
Step 1 Preparations
358
Step 2 Enabling SMB Port and Setting up TCP/IP
358
Step 3 Configuring Remote Authentication
359
Step 4 Configuring Scan to My Folder
360
Step 5 Configuration on the Computer
362
Configuration of Job Flow Sheets
363
Step 1 Enabling Ports and Setting up TCP/IP
363
Step 2 Configuring the SNMP Port
364
Step 3 Configuration on the Computer
364
Configuration of Store & Send Link
365
Step 1 Configuring E-Mail
365
Step 2 Enabling Authentication
365
Step 3 Other Settings
365
Centreware Internet Services Setting Items
365
Device Information
366
Configuration of Store to WSD
367
Step 1 Preparations
367
Step 2 Enabling Port
367
WSD Stands for Web Services on Devices
367
Step 3 Confirmation on the Computer
368
10 Using IP Fax (SIP)
369
IP Fax (SIP) Overview
370
Preparations
370
System Requirements for the Machine
370
Settings by System Configuration
370
Installation Procedures
371
Step 1 Enabling Port and Setting up TCP/IP
371
Step 2 Configuring the SIP User Name
372
Step 3 Configuring Fax Environment
372
Step 4 Configuring the SIP Server
373
Step 5 Registering the Voip Gateway
374
11 Using the Internet Fax Service
377
Internet Fax Overview
378
Preparations
378
System Requirements for the Machine
378
E-Mail Environment
378
Installation Procedures
380
Step 1 Enabling Port and Setting up TCP/IP
380
Step 2 Configuring E-Mail Environment
381
Step 3 Testing the Internet Fax
382
12 Using the Server Fax Service
383
Server Fax Overview
384
Preparations
384
System Requirements for the Machine
384
Installation Procedure
385
Installation Overview
385
Step 1 Fax Settings
385
Step 2 Setting the Server Fax Feature
386
13 Encryption and Digital Signature Settings
389
Encryption and Digital Signature Overview
390
Types of Certificate
390
Certificate Conditions
391
Encryption Features for Communication
392
Encryption and Digital-Signature Features for Scan Files
393
Configuration of HTTP Communications Encryption
395
Installation Overview
395
Step1 Configuration on the Machine
395
Step2 Configuration on the Computer
397
Configuration of Encryption Using Ipsec
398
Installation Overview
398
Step1 Import and Configuration of a Certificate
398
Step2 Configuration on the Machine (Configuration of Ipsec)
399
Step3 Configuration on the Computer
400
Configuration of E-Mail Encryption/Digital Signature
401
Installation Overview
401
Step1 Configuration on the Machine
402
Step2 Configuration on Sender and Recipient
403
Configuration of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)
406
Installation Overview
406
Step1 Configuration on the Machine
406
XPS Stands for XML Paper Specification
406
Step2 Configuration on the Computer
408
14 Authentication and Accounting Features
409
Overview of Authentication and Accounting Feature
410
Types of User
410
User Roles and Authorization Groups
410
Access Control
411
Types of Authentication
412
Types of Account Administration
413
Xerox Standard Accounting
414
Authentication and Accounting Relationship
414
Jobs Manageable by Account Administration
415
Services Controlled by Authentication
418
Overview
418
Combination of Authentication and Account Administration Types
418
Authentication for Job Flow Sheets and Folders
421
Creating / Using Job Flow Sheet
421
Creating / Using Folder
422
When the Authentication Feature Is Enabled
423
When the Authentication Feature Is Disabled
423
Configuration for Authentication
424
Installation Overview
424
Enabling Authentication
424
Changing the Default Authorization Group Settings
427
Creating an Authorization Group
427
Configuration for IC Card Reader (Optional)
429
Step 1 Preparations
429
Step 2 Logout Method Using the Smart Card
430
Step 3 Registering Smart Card Information
430
Configuration for Account Administration
431
Step 1 Selecting an Accounting Type
431
Step 2 Registering User Information
431
User Authentication Operations
433
Authenticating Login Users
433
Changing Passcode
434
15 Problem Solving
435
Troubleshooting
436
Machine Trouble
437
Image Quality Trouble
442
Trouble During Copying
448
Unable to Copy
448
The Copy Result Is Not What was Expected
449
Trouble During Printing
452
Unable to Print
452
The Print Result Is Not What was Expected
453
Trouble During Faxing
455
Sending Problems
455
Receiving Problems
460
Trouble During Scanning
464
Unable to Scan with the Machine
464
Unable to Import Scanned Documents to the Computer
465
Unable to Send a Scanned Document over the Network (FTP/SMB)
466
Unable to Send E-Mail
467
The Image Is Not What was Expected
467
Network-Related Problems
469
When Using TCP/IP
470
Centreware Internet Services Problems
471
E-Mail Features Problems
472
Internet/Intranet Connection Problems
473
Ipv4 and Ipv6 Connection Problems
474
Media Print - Text Trouble
477
Media Print - Photos Trouble
478
Error Code
479
Other Errors
588
Paper Jams
589
Paper Jams in Tray 3
590
Paper Jams in Trays 1 to 2
590
Paper Jams in Tray 4
591
Paper Jams in Tray 5 (Bypass)
591
Paper Jams in Tray 6 (HCF2 (2000 Sheets))
593
Paper Jams in Tray 6 (HCF B1-S)
595
Paper Jams in the Transfer Module
598
Paper Jams in the Bottom Left Door
599
Paper Jams in the Bottom Right Door
600
Paper Jams in the Output Tray
602
Paper Jams in the Transport Unit V1
602
Paper Jams in C3 Finisher or C3 Finisher with Booklet Maker
603
Paper Jams in the Folder Unit CD1
609
Paper Jams in the Finisher D2-P with Booklet Maker
612
Paper Jams in Tray T1 (Inserter)
612
Paper Jams at the Lever 1A and the Knob 1C
613
Paper Jams at the Lever 1B
614
Paper Jams at the Lever 1D
614
Paper Jams at the Lever 3B and 3D
615
Paper Jams at the Lever 3E and the Knob 3C
616
Paper Jams at the Lever 3G and the Knob 3F
617
Paper Jams at the Lever 4B and the Knob 3A
617
Paper Jams at the Lever 2A and the Knob 3A When D2 Folder Unit Is Installed
618
Paper Jams at the Lever 2B and the Knob 2C When D2 Folder Unit Is Installed
619
Paper Jams at the Knob 2C, the Levers 2E/2F, and the Tri-Fold Output Tray 2D When D2 Folder Unit Is Installed
620
Paper Jams at the Tri-Fold Tray 2D and the Lever 2G When D2 Folder Unit Is Installed
621
Paper Jams at the Unit 4 and Knob 4A for the Finisher D2-P with Booklet Maker
621
Paper Jams at the Finisher Tray
622
Paper Jams at the Output Tray
622
Paper Jams at the Booklet Output Tray for the Finisher D2-P with Booklet Maker
623
Document Jams
624
Document Jams at the Narrow Glass Strip
625
Stapler Faults
627
Staple Jams in Staple Cartridge (for C3 Finisher and C3 Finisher with Booklet Maker
628
Booklet Staple Jams in Booklet Staple Cartridge (for C3 Finisher with Booklet Maker
629
Staple Jams in the Booklet Staple Cartridge for the Finisher D2-P with Booklet Maker
631
Staple Jams in the Staple Cartridge for the Finisher D2-P with Booklet Maker
632
Staple Cartridge Taken off from Unit for the Finisher D2-P with Booklet Maker
634
Solving Curled Output for the Finisher D2-P with Booklet Maker
636
16 Appendix
639
Specifications
640
Printable Area
656
Internal Fonts
657
Optional Components
659
The Paper Type and the Number of Sheets that Can be Stapled
662
Fold Position Adjustment
665
Single Fold Position Adjustment
666
Booklet Position Adjustment
667
C Fold Position Adjustment
668
Z Fold Position Adjustment
669
Z Fold Half Sheet Position Adjustment
670
Adjust Image Transfer
672
Auto Alignment Adjustment Settings
676
Alignment Adjustment Setup
680
Manual Alignment Adjustment
683
Alignment Adjustment Settings
684
Perpendicularity Adjustment
686
Skew Adjustment
687
Scale Adjustment
689
Print Position Adjustment
690
Density Uniformity Adjustment (Semi Auto Process Using Scanner)
692
Density Uniformity Adjustment (Manual Process)
694
ESC/P-K Emulation
697
Fonts
698
ESC/P-K Emulation Settings
699
Magnification Table
705
Paper Size and Number of Printable Characters
710
PDF Direct Print
712
Docuworks Direct Print
714
PCL Emulation
716
Fonts
717
Output Feature
718
HP-GL/2 Emulation
723
Output Feature
724
HP-GL/2 Emulation Settings
725
Hard Clip Area
731
Printable Area
732
Auto Layout
734
Notes and Restrictions
741
Notes and Restrictions on the Use of the Copy Feature
746
Notes and Restrictions on the Use of the Scan Features
749
Notes and Restrictions on the Use of the Fax Feature
755
Notes and Restrictions on the Use of the E-Mail/Internet Fax Feature
756
Notes and Restrictions for IP Fax (SIP)
761
Notes and Restrictions When Connecting with Internet Service Provider
763
Notes and Restrictions on the Interrupt Mode
765
Notes and Restrictions on Folders
767
Notes and Restrictions When Operating from Computers
768
Notes and Restrictions on Job Flows
769
Notes and Restrictions on the Security Features
770
Notes and Restrictions for Using SMB
771
Notes and Restriction for Using Secondary Ethernet (Optional)
773
Notes and Restrictions for Ipv6 Connection
774
Notes and Restrictions for Print E-Mail
775
Passcode Setting for Extended Function
776
Using the Telephone
778
Activity Report
780
EP System
783
Glossary
784
Index
787
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Fuji Xerox DocuCentre-V C7785 Specifications
General
Brand
Fuji Xerox
Model
DocuCentre-V C7785
Category
All in One Printer
Language
English
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