6.6 Error Messages and Error Codes 147
6.6 Error Messages and Error Codes
Error Messages (in Alphabetical Order)
The following table lists the error messages that appear on the control panel.
Note
• When a message cannot be displayed in one screen, the display switches between two screens to
display the entire message. The in the following table indicates the screen switching motion of the
display.
Message Symptom/Cause/Remedy
Black Toner
ID Error
Press SET
Replace Toner
The toner cartridge is not appropriate for the printer.
Use an appropriate toner cartridge and install it correctly in the printer.
Refer to
• "Replacing the Toner Cartridges" (P. 162)
• "Types of Consumables" (P. 160)
Cannot print PDF
Press SET
The PDF file may be print-prohibited.
PDF files that are prohibited to print cannot be printed on the printer. Cancel the job
by pressing the <Eject/Set> button on the control panel.
Check Front or
Top C over
The front cover or top cover is open.
Close the cover.
Close Front
Cover
The front cover is open.
Close the front cover.
Close Top Cover The top cover is open.
Close the top cover by firmly pressing its center.
Cyan Toner
ID Error
Press SET
Replace Toner
The toner cartridge is not appropriate for the printer.
Use an appropriate toner cartridge and install it correctly in the printer.
Refer to
• "Replacing the Toner Cartridges" (P. 162)
• "Types of Consumables" (P. 160)
Disk is full
Press SET
The hard disk (optional) is full.
Cancel the print job by pressing the <Eject/Set> button on the control panel.
Increase the hard disk space by deleting that are unnecessary.
Drum Cartridge
ID Error
The drum cartridge is not appropriate for the printer.
Use the drum cartridge appropriate for the printer and make sure it is loaded
correctly.
Refer to
• "Replacing the Drum Cartridge" (P. 166)
• "Types of Consumables" (P. 160)
Form Memory Out
xxx Press SET
The form memory has run out while processing the form xxx (registration number).
Cancel the job by pressing the <Eject/Set> button and install additional memory.
Install Drum
Cartridge
A drum cartridge is not installed.
Install a drum cartridge appropriate for the printer.
Refer to
• "Replacing the Drum Cartridge" (P. 166)
• "Types of Consumables" (P. 160)
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