6. Operation and Maintenance
Troubleshooting
FUJITSU Storage ETERNUS AF, ETERNUS DX Configuration Guide (Power Synchronized Unit)
Copyright 2019 FUJITSU LIMITED P3AM-8012-14ENZ0
71
Troubleshooting
If you notice anything unusual during operation such as the conditions listed below, refer to "Check List" (page
71) to check the power synchronized unit status, accurately record the status on the form provided in "Trouble
Record" (page 73), and contact your maintenance engineer.
• Unusual phenomena occurs during operation of the power synchronized unit
• The power synchronized unit does not turn on
• The ETERNUS DX/AF does not turn off with the power synchronized server
• The ETERNUS DX/AF does not turn on with the power synchronized server
Check List
■ Unusual phenomena occurs during operation of the power synchronized unit
If any of the following conditions apply to the power synchronized unit, remove the power cords of the power syn-
chronized unit and contact your maintenance engineer.
• Abnormally hot
• Unusual odor
• Emission of smoke
• Unusual noise
• Abnormal shaking
■ The power synchronized unit does not turn on
Check the following points:
If you still have trouble, leave the power synchronized unit as it is and contact your sales representative or main-
tenance engineer.
• The power cord (for AC power input) is not correctly connected to the AC IN port.
• The CHECK LED is left on.
The power synchronized unit must be replaced. Contact your sales representative or maintenance engineer.
Remove the power cord (for AC power input) that is connected to the AC IN port first, then remove the power
cords (for AC sensor) that are connected to the ports of SENSOR#0 and SENSOR#1.
Unplug
• If the power synchronized unit overheats, gives off smoke or an unusual odor,
makes an unusual sound, or shakes abnormally, or is likely to be damaged by
a power abnormality, immediately remove the power cords.
After waiting a while, check that the unusual phenomena has disappeared,
and then contact your sales representative or maintenance engineer.
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