4. Notes and Cautions for Optional Software
Notes on Using SnapManager
Notes and Cautions When Using This Product
41
Notes on Using SnapManager
Due to a SnapManager limitation, FlexGroup is not supported.
Cautions about Active IQ Config Advisor or Active IQ
OneCollect
Cautions and Limitations When Using Active IQ Config Advisor or Active IQ
OneCollect
● The Collection Target Command May Reply with Some Errors
When information is collected using Active IQ Config Advisor or Active IQ OneCollect, the col-
lection target command may reply with some errors due to compatibility and environment
dependencies. In this case, the data is analyzed based on the collected information.
● Part of the File Exported from [Job Monitor] Is Corrupt
When the Excel file exported from [Job Monitor] in Active IQ Config Advisor is opened, the fol-
lowing message appears: "We found a problem with some content in 'filename'. Do you want us
to recover as much as we can? If you trust the source of this workbook, click Yes.". Delete the
"Nic Cards" sheet because the recovery process fails to create the sheet.
● The Report File Exported from [Results] May Not Be Created Correctly
In Active IQ Config Advisor 6.7.1, the report file exported from [Results] may not contain the fol-
lowing information. If the report lacks the necessary information, extract the information from
the Excel file exported from [Job Monitor].
- Summary report (profiled controller information and cluster overview)
- Cluster information (such as the network interfaces, LUN information, and volume informa-
tion)
- Individual node information (such as shelf/drive information, hardware information, and
license information)
● The [Discover] Panel Cannot Be Used to Create a Data Collection Job
In Active IQ OneCollect, a data collection job cannot be created for a device that is detected
using the [Discover] panel in the right frame after the appropriate panel is selected for the pur-
pose of collecting data. Manually create a data collection job by adding a device input field using
[Device Type] and [Device Category] in the left frame and then entering the necessary device
information.
This problem has been resolved in Active IQ OneCollect 2.7.2.
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