Troubleshooting and tips
Error messages on the screen
Errormess agesonthe screenErrors
This section describes the e rro r messages generated by the BIOS Setup. Error messages displayed
by the operating system or programs are described in the documentation for these programs.
If the error message appears repeatedly despite troubleshooting measures,
contact the place of purchase or our customer se rvice center.
Error messag e/cau se Troubleshooting
CMOS Battery Bad
If the error message occurs repeatedly, the
back-up battery in the notebook is dead.
► Co ntact y our sales outlet
or our customer
service center.
System CMOS checksum bad - Default configuration
used
The system configuration infor mation is
incorrect.
► Switch the notebook of
f.
► Switch the notebook on.
► Pre ss the function k
ey
F2
to access the
BIOS Setup.
► In the BIO S Setup, select the Exit menu.
► Select the entry Lo
ad Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory. an error
has resulted at the address xxxx.
► Ch eck whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Switch the notebook off w ith the ON/OFF
button.
► Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you u se an external ke yboard:
► Ch eck the connection and reboot the
notebook.
nn Stuck key
► Make sure that no key is pressed.
Operating s ystem not foun d
► Ch eck
in the BIOS Setup whether your hard
disk h
as been set correctly.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F 1> to re s um e, < F2> to SE TU P
This error message appears if an error occurs
during the se lf-test before s tarting the operating
system.
► Press the
F1
function key to start the
operating system.
► Pre ss the function key
F2
to access the
BIOS Setup.
76 Fujitsu