Troubleshooting and tips
The notebook stops working
If the notebook stops working, this may have the following reasons:
The notebook is in Standby or Suspend mode
► Reactivate the notebook by pressing a key (Standby mode) or by switching it back on (Suspend
mode).
An application programme has caused the malfunction
► Close the application programme or restart the notebook by switching it on/off or with a warm
boot.
The battery is dead
► Charge the battery.
or
► Install a charged battery.
or
► Connect the power adapter to the notebook.
The notebook switches off
You have defined a time limit in the "Power" menu in BIOS Setup that is insufficient for your
needs.
► Restart the notebook (ON/OFF switch or warm start) to call the BIOS Setup.
► When the text <ESC> Diagnostic screen <F12> Boot Menu <F2> BIOS Setup
appears, press the F2 key immediately.
► Correct the time limit in the Power menu in the BIOS Setup.
If you are operating the notebook with a battery, you may have overlooked the reference to the
low battery level and the notebook has switched over to Standby mode.
► Connect the power adapter.
► Press the Suspend/Resume button.
The Suspend/Resume button does not respond
properly
The system may be processing.
► Wait until the system has completed processing.
You have not pressed the Suspend/Resume button long enough to switch off the notebook.
► Press the Suspend/Resume button until the notebook switches off.
A26391-K164-Z120-1-7619, edition 2 91
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