Appendix
1. Right-click (or press and hold) the Start button, and then select Control Panel.
2. Search Control Panel for Recovery.
3. Select Recovery -Open System Restore - Next.
4. Choose the restore point related to the problematic app, d river, or upda te,
and then select Next -Finish.
Note: If you don’t see any restore points, it could be because the system protection isn’t turned
on. To check, go to the Control Panel,searchforRecov ery, and then select Recovery - Configure
System Restore - Configure and make sure Turn on system protection is selected.
Reset you r PC
Option What it does
Keep my files This reinstalls Windows 10, but keeps your personal files and any
apps that came with your PC. It removes:
• Changes you made to settings
• Apps and drivers you installed
Remove everything
This reinstalls Windows 10 and any apps that came with yo ur PC.
It removes:
• Personal files
• Changes you made to
settings
• Apps and drivers you installed
If you’re plannin
g to donate, recycle, or sell your PC, use this option
and choose to fu
lly clean the drive. Th is might take an hour or
two, but it make
s it ha rder for other p eople to recover files you’ve
removed.
Use a reco very drive to rein stall Windows
Note: This process utilizes the USB R ecovery Drive that you created in th e
previous section "Create a Reco very Drive".
1. Connect the recovery drive and turn on your PC.
2. On the Choose an option screen, select Troubleshoot - Reset this PC, a nd then
choose the reset option that’s best for you.
If that doesn’t fix the problem, try Troubleshoot - Recover from a drive. This will remove y our personal
files, apps and drivers you installed, and changes you made to settings. If y ou repartitioned the
drive W indow s is installed on, note that this will re store the drive’s default partitions.
Use installation media to reinstall Windows
If you have installation media, like a R ecovery DVD that you purchased from
Fujitsu, yo u can use it to reinstall Windows. You will need to install additional
drivers and applications after reinstalling Windows.
To reinstall Window s, follow the steps below:
1. Power on y our system. When the Fujitsu logo appears on the screen, press the
F12
key.
2. Insert the bootable disc in your DVD drive.
3. Highlight the CD/DVD option from the Boot Menu and press
Enter
.
130 Fujitsu
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