How to find your resolution
When you have trouble installing the software successfully or the ScanSnap does not
operate normally after installation is complete, refer to the flow chart below for
troubleshooting.
4
3
2
1
Is the installation
complete?
Does the ScanSnap Manager
Have you installed
the software before?
No
Yes
appear in the
notification area?
icon
1 "If your first attempt to install failed" (page 13)
2 "If you have installed the software before" (page 14)
3 "When the ScanSnap Manager icon does not appear" (page 24)
4 "When ScanSnap Manager does not operate normally" (page 25)
How to find your resolution
12
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