Fujitsu ScanSnap iX500 Manual&Nbsp;

When ScanSnap Manager does not operate
normally
If the ScanSnap Manager icon is displayed as even though you installed the software
and connected the ScanSnap to the computer, perform the following procedures.
Checking the connection between the ScanSnap
and the computer
1. Unplug the USB cable from the computer and the ScanSnap, then plug it
back in.
Make sure to leave at least 5 seconds between unplugging and plugging the cable.
If you are using a USB hub, connect the USB cable to the computer directly.
If the problem persists, refer to "Checking if ScanSnap Manager is operating normally" (page 34).
Checking if ScanSnap Manager is operating
normally
1. Close the ADF paper chute (cover)/feed guide then open it again.
Make sure to leave at least 5 seconds between closing and opening.
If the problem persists, proceed to 2.
2. If you are using a USB hub, connect the ScanSnap to the computer directly
with a USB cable.
If the problem persists, proceed to 3.
3. Restart your computer.
If the problem persists, refer to "If you have installed the software before" (page 32). If the problem still
persists, perform the procedures described in "When ScanSnap Manager does not operate normally"
(page 34) once again.
When ScanSnap Manager does not operate normally
34

Fujitsu ScanSnap iX500 Specifications

General

Film scanning	No
Color scanning	Yes
Maximum scan size	216 x 863 mm
ADF scan speed (b/w, A4)	25 ppm
Optical scanning resolution	600 x 600 DPI
Scanner type	ADF scanner
Product color	Black
Scan to	File, Image
Sensor type	CIS
Scan file formats	JPG, PDF
Daily duty cycle (max)	- pages
Standard input capacity	50 sheets
Maximum scan area (ADF)	216 x 360 mm
Minimum scan area (ADF)	50.8 x 50.8 mm
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Scanning media types supported	Business Card, Plain paper, Post Card(JPN)
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	40 - 209 g/m²
USB version	3.2 Gen 1 (3.1 Gen 1)
Standard interfaces	USB 1.1, USB 2.0, USB 3.2 Gen 1 (3.1 Gen 1), Wireless LAN
Mac operating systems supported	Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Input voltage	100-240 V
Power supply type	AC
AC input frequency	50 - 60 Hz
Power consumption (standby)	2.5 W
Power consumption (typical)	20 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR
Certification	RoHS
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	159 mm
Width	292 mm
Height	168 mm
Weight	3000 g