When ScanSnap Manager does not operate
normally
If the ScanSnap Manager icon is displayed as
even though you installed the software
and connected the ScanSnap to the computer, perform the following procedures.
Removing unnecessary icons from the notification
area
1. Check the software icons in the notification area, and exit the software that
you are not using.
aThe icon is removed from the notification area.
2. Right-click the ScanSnap Manager icon
in the notification area, and
select [Exit].
3. Start up ScanSnap Manager again by selecting [Start] menu → [All
Programs] → [ScanSnap Manager] → [ScanSnap Manager].
If the problem persists, refer to "Checking the connection between the ScanSnap and the computer"
(page 25).
Checking the connection between the ScanSnap
and the computer
1. Unplug the USB cable from the computer and the ScanSnap, then plug it
back in.
Make sure to leave at least 5 seconds between unplugging and plugging the cable.
If you are using a USB hub, connect the USB cable to the computer directly.
If the problem persists, refer to "Checking if ScanSnap Manager is operating normally" (page 26).
When ScanSnap Manager does not operate normally
25
To Next Page
Loading...
