Fujitsu ScanSnap iX500

If you have installed the software before
This section explains how to troubleshoot when you failed to reinstall the software in a
computer in which the software bundled with the ScanSnap (including models other than
iX500) has been installed before.
Uninstalling the software
Uninstall the software in the following procedure.
1. If the ScanSnap is connected to the computer, unplug the USB cable from
the computer.
2. Log on as a user with Administrator privileges.
3. If an anti-virus software is running, disable the software temporarily.
ATTENTION
If you cannot disable the anti-virus software, check if the software is set to lock the application.
4. Uninstall the software.
● For Windows 7 / Windows Vista
1. Select [Start] menu → [Control Panel] → [Programs].
2. Select [Programs and Features].
aA list of installed software is displayed.
If you have installed the software before
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