About Customer Support and Maintenance
Customer Support
l ScanSnap
For other inquiries on the ScanSnap, refer to the ScanSnap Support Site.
https://scansnap.fujitsu.com/g-support/en/
If your problem cannot be solved after referring to the above web pages, visit the following web
page to check the contact information of a suitable Fujitsu office and contact the Fujitsu office.
https://www.fujitsu.com/global/about/resources/shop/computing/peripheral/scanners/index.html
l ABBYY FineReader for ScanSnap
- Windows 10
From the [Start] menu, select [ABBYY FineReader for ScanSnap(TM)] → [User's Guide] →
[Technical Support].
- Windows 8.1
Click
on the lower left side of the Start screen, and select [User's Guide] under [ABBYY
FineReader for ScanSnap(TM)] on the All apps screen → [Technical Support].
- Windows 7
Select [Start] menu → [All Programs] → [ABBYY FineReader for ScanSnap(TM)] → [User's
Guide] → [Technical Support].
Suppliers of Consumables/Optional Parts
https://scansnap.fujitsu.com/
Maintenance
Contact the distributor/dealer where you purchased this product. Refer to the contact information in
the Contact List if supplied with this product, or refer to the contact information in the Contact for
Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
For details, refer to the following portal site:
https://www.fujitsu.com/global/about/resources/shop/computing/peripheral/scanners/index.html
ATTENTION
For safety reasons, never attempt repairs by yourself.
About Customer Support and Maintenance
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General
Weight and Dimensions
