Chapter 6
Troubleshooting
This chapter explains how to troubleshoot when errors occur.
If something unusual occurs during operation, refer to "6.1 Check List
" (page 50) to check the ETERNUS AF
status, and contact your maintenance engineer according to "6.2 Required Information for Inquiries" (page
57).
•
When the ETERNUS AF is turned off
•
When the ETERNUS AF refuses to turn on
•
When the READY LED is not on
•
When the FAULT LED is on
•
When the FAULT LED blinks
•
When the DRIVE FAULT LED is on
•
When the ETERNUS AF cannot be connected via a network service
•
When I/O access is slow
•
When the server does not recognize the volumes
•
When a server HBA fails and needs to be replaced
6.1 Check List
■
When the ETERNUS AF Is Turned Off
Check the points that are shown below. If the problem cannot be resolved, leave the
ETERNUS AF alone and
contact your maintenance engineer.
•
Is the ETERNUS AF's power cord disconnected?
•
Has the server been turned off?
If the ETERNUS AF power is in conjunction with the power synchronized unit, the power of the ETERNUS AF
will turn off when the server is turned off.
•
Is the main line switch of the power distribution unit turned OFF (¡)?
•
Is there a power failure?
•
Has there been a recent main power failure?
If the Power Resume function is enabled, the ETERNUS AF turns on automatically after the power is re-
stored.
50
FUJITSU Storage ETERNUS AF650 S2, ETERNUS AF650 All-Flash Arrays
Operation Guide (Basic)
Copyright 2017 FUJITSU LIMITED
P3AG-1932-04ENZ0
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