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• The regional code of the movie disc may not
match your drive’s regional code. Play only discs
with a regional code for your region. The DVD
regional code for the United States and Canada
is 1, and the regional code for Mexico is 4. The
Blu-ray regional code for North and South
America is A, although many (if not most) Blu-ray
movies are region-free.
• Update the device driver. For instructions, see
“Checking for device problems” on page 50.
• Your computer may be experiencing some
temporary memory problems. Restart your
computer.
Memory card reader
Drive letters for the memory card slots do not appear
in the Computer window
• The memory card reader may have been
temporarily uninstalled using the Remove
Hardware icon in the system tray. Restart your
computer, and it will recognize the card reader
again.
Mouse
The mouse does not work
• Make sure that the mouse cable is plugged in
correctly.
• Restart your computer.
• Try a mouse you know is working to make sure
that the mouse port works.
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