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Networking
You cannot see the other computers on your network
• If a network cable is connected to your computer,
make sure that the other end is plugged into a
network router, switch, hub, or other network
device.
• Make sure that the other computers are turned
on.
• If you are using a router, make sure that it is
turned on. Most routers have lights that indicate
they are working. For more information, see your
router’s documentation.
• If you are using a router, restart it by unplugging
it from power for five seconds.
• Make sure that all computers on your network
have the same workgroup name and Subnet
Mask.
• If you assigned IP addresses to the computers,
make sure that all computers have different IP
addresses. For home networks, IP addresses
should be 192.168.
N
.
N
where
N
is a number you
assign between 0 and 254. The first
N
should be
the same for all computers on your network, and
the second
N
should be different for all
computers on your network.
Your wired network is running slower than you expect
• If your network is running slower than you
expect, check the speed of each component. For
best results, all components should be standard
Ethernet (10 Mbps), Fast Ethernet (100 Mbps), or
Gigabit Ethernet (1000 Mbps). Components
comprising a mixture of those speeds will result
in your network running at the speed of the
slowest component.
• For more troubleshooting help, see the
documentation for your network components.
Help
For more information about network troubleshooting, click
Start, then click Help and Support. Type network troubleshooting
in the Search Help box, then press E
NTER.
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