CHAPTER 4: Troubleshooting
36
3 Click the Diagnostics tab, then click Query
Modem. If information about the modem
appears, the modem passed diagnostics. If no
modem information is available, a white
screen appears with no data, or if you get an
error such as
port already open
or
the modem
has failed to respond
, the modem did not pass
diagnostics.
The modem is noisy when it dials and connects
To turn down the modem volume:
1 Click (Start), type modem, then press E
NTER.
2 Click the Modems tab, then click Properties.
3 Click the Modem tab, then adjust the Speaker
volume control.
4 Click OK twice to close the dialog boxes.
Help
For more information about modem troubleshooting,
click Start, then click Help and Support. Type modem
troubleshooting in the Search Help box, then press E
NTER.
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