Troubleshooting
123
You see a “Printer queue is full” error
message
■ Make sure that the printer is not set to work
offline.
To make sure that the printer is not set
to work offline:
1 Click Start, then click Control
Panel. The Control Panel window
opens. If your Control Panel is in
Category View, click Printers and
Other Hardware.
2 Click/Double-click the Printers and
Faxes icon. The Printers and Faxes
window opens.
Help &
Support
For more information
about printer
troubleshooting, click
Start, then click Help
and Support. Type the
phrase printer
troubleshooter in
the Search box, then
click the arrow.
3 Right-click the name of the printer
you want to use. If the menu shows
a check mark next to Use Printer
Offline, click Use Printer Offline to
clear the check mark.
■ Wait until files have been printed before
sending additional files to the printer.
■ If you print large files or many files at one
time, you may want to add additional
memory to the printer. See the printer
documentation for instructions for adding
additional memory.
You see a “Printer is out of paper” error
message
After adding paper, make sure that the printer is
online. Most printers have an online/offline
button that you need to press after adding
paper.
8511781.book Page 123 Tuesday, October 10, 2006 4:41 PM
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