CHAPTER 7: Troubleshooting
112
Power
Your computer will not turn on
• Make sure that the power cord is connected to an
AC power source and to your computer, and that your
computer is turned on.
• If your computer is plugged into a surge protector,
make sure that the surge protector is connected
securely to an electrical outlet, turned on, and working
correctly. To test the outlet, plug a working device, such
as a lamp, into the outlet and turn it on.
• Make sure that the power cord is free from cuts or
damage. Replace any damaged cables.
Printer
The printer will not turn on
• Make sure that the printer is online. Many printers have
an online/offline button that you may need to press.
• Make sure that the power cable is plugged into an
AC power source.
The printer is on but will not print
• Check the cable between the printer and your
computer. Make sure that it is connected to the correct
port.
• Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put
the printer online.
• Check the cable for bent or broken pins.
• If the printer you want to print to is not the default
printer, make sure that you have selected it in the
printer setup.
To set a default printer:
1 Click Start, then click Control Panel. The Control
Panel window opens.
2 Click Hardware and Sound, then click the Change
Default Printer option under the Printers
category. The Printer window opens.
3 Right-click the printer you want to be the default
printer, then click Set as Default Printer.
8511858.book Page 112 Monday, December 18, 2006 10:51 AM
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