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TROUBLESHOOTING TIPS
NO DIAL TONE
• Check all cabling to make sure that all connections are secure and not
damaged.
• Check hook switch: Does it fully extend when handset is lifted from
cradle?
NO DISPLAY
• Replace batteries.
• Check for proper battery installation.
NO DATA IS SHOWN AFTER THE PHONE RINGS
• Did you order Caller ID service from your local telephone company? This
unit requires that you subscribe to Caller ID service in order to work.
• Be sure to wait until the second ring before answering.
ERROR MESSAGE IS DISPLAYED
•
ERROR
appears in the display if the unit detects anything other than
valid Caller ID information during the silent period after the first ring.
This message indicates either the presence of noise on the line, or that
an invalid message has been sent from the telephone company.
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