GE Concord 4 Installation Manual

Chapter 4: Testing and troubleshooting
Concord 4 Installation Manual 107
• Zone is not learned into panel memory. Enter installer/dealer program mode—
LEARN SENSORS, and learn zone into memory.
• Zone is learned into wrong partition. Delete zone and learn into correct partition
or change the partition in the EDIT SENSORS menu.
• For Hardwire Input Module (HIM) zones, check that the HIM LED is blinking to verify
communication with the panel. If LED is off, check wiring between HIM and panel.
Zone reports trouble condition.
• Check that onboard, HIM, and SnapCard zone inputs have a 2 kohm EOL resistor
installed at the last device on the loop in series for NC loops, in parallel for NO
loops.
• Check for zone wire fault—short circuit on NC loops, open circuit on NO loops.
Wireless sensor zone issues
System doesn’t respond (in sensor test or when armed) when sensor is tripped.
• Verify that receiver antennas are routed through holes on top of enclosure and
antenna shrouds are installed.
• Check that the wireless sensor batteries are installed.
• Check the sensor batteries for low voltage. Replace batteries if necessary.
• Use an RF Sniffer (60-401) to verify that sensor is transmitting.
• Sensor is not learned into panel memory. Enter installer/dealer program mode—
LEARN SENSORS, and learn sensor into memory.
• Zone is learned into wrong partition. Delete zone and learn into correct partition
or change the partition in the EDIT SENSORS menu.
Sensor reports trouble condition.
• Sensor tamper switch is tripped—sensor cover is off, not latched securely, or
sensor is not mounted securely. Secure sensor mounting and/or cover, then trip
sensor to clear the condition.
• Check the sensor battery for low voltage. Replace batteries, if necessary.
Touchpad indicates [sensor #] supervisory.
• Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not
transmitting, check battery for low or no voltage and replace.
• Change mounting position of sensor (from horizontal to vertical or vice versa) and
test sensor several times for consistency.

GE Concord 4 Specifications

General

Zones	96
Partitions	6
User Codes	230
Power Supply	16.5 VAC, 40 VA
Wireless Compatibility	Compatible with GE wireless sensors
Keypads	Up to 8
Outputs	2 onboard, expandable
Event Log	512 events
Backup Battery	12VDC, 7AH
Communication	Phone line, optional cellular or IP