GENASYS LRAD - 9.0 Troubleshooting; Troubleshooting Common Issues and Solutions

LRAD WIRELESS KIT
GENASYS INC.
Manual Part No.: 119514-00 Rev. 03
20
9.0 Troubleshooting
If you experience any of the issues listed below while operating your Wireless Kit, follow the
provided troubleshooting procedures. If these procedures do not remedy your issue, contact
Genasys Technical Support.
Table 5: Troubleshooting Information
Issue
Cause
Solution
The unit does not
turn on.
The polarity orientation of the
batteries is incorrect.
Insert the batteries with
correct polarity orientation.
The batteries are getting low.
Replace the batteries with
new ones.
The battery terminals are dirty.
Clean the battery terminals
and the battery compartment
terminals.
Batteries are not inserted.
Insert batteries.
The unit does not
turn off.
The POWER button is locked.
Release the locked status in
the POWER LOCK menu.
The batteries
become drained
quickly.
The batteries are getting low.
Replace the batteries with
new ones.
Manganese batteries are being used.
Use alkaline batteries. The
lifespan of a manganese
battery is less than half that
of an alkaline battery.
The device is being used under cold
conditions.
Avoid or leave cold conditions
(batteries drain quickly in the
cold).
There is no sound.
The channel setting on the transmitter
is different from that on the receiver.
Use the same channel setting
on both the transmitter and
receiver.
The transmitter is not transmitting
signals, or the transmission output is
weak.
Confirm that the transmitter
is turned on. Alternatively,
reduce the distance between
the transmitter and the
receiver.
The transmitter is muted.
Press the MUTE button on the
transmitter to end muted
state.
The transmitter and receiver are not
connected.
Cycle the transmitter’s power.