Troubleshooting
Installation Guidelines For 60 Hz EcoGen™ Generators 45
Section 8: Troubleshooting
Generator Troubleshooting
Problem Cause Correction
Engine will not
crank
Blown fuse.
Correct short circuit condition by replacing 7.5
A fuse in generator control panel. Contact an
IASD if fuse continues to blow.
Loose, corroded, or faulty battery cables.
Tighten, clean, or replace as necessary.*Faulty starter contact.
Faulty starter motor.
Discharged battery. Charge or replace battery.
Engine cranks but
will not start
No fuel. Replenish fuel / turn on fuel valve.
High fuel pressure. Check and adjust fuel pressure.
Fuel selector in wrong position. Set fuel conversion valve to correct position.
Faulty fuel solenoid (FS). Replenish fuel / turn on fuel valve.
Faulty spark plug(s).
Clean; inspect spark plug gap; replace spark
plug(s) if necessary.
Valve clearance out of adjustment. Reset valve clearance.
Engine starts hard
and runs rough
Air cleaner clogged or damaged. Inspect and clean air cleaner.
Faulty spark plug(s).
Clean; inspect spark plug gap; replace spark
plug(s) as needed.
Incorrect fuel pressure.
Verify fuel pressure to regulator is 10–12 in
water column (2.49–2.99 kPa) for LP gas, and
3.5–7.0 in water column (0.87–1.74 kPa) for
NG.
Fuel selector in wrong position. Set fuel conversion valve to correct position.
Valve(s) out of adjustment. Adjust valve clearance.
Internal engine issue. Contact an IASD for assistance.
Generator is set
to OFF, but
engine continues
to run
Controller wired incorrectly.
Contact an IASD for assistance.
Faulty control board.
No AC output
from generator
Generator MLCB (generator disconnect) is
OFF (OPEN).
Set generator MLCB (generator disconnect) to
ON (CLOSED).
Generator internal failure. Contact an IASD for assistance.
Engine may be warming up. See Cold Smart
Start.
Check controller screen to verify status.
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