For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0
0
0
0
Your name, address, hqme and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left
of
the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage
you
to
call
us
so
we
can
give your inquiry
prompt attention. However, if you wish to write
Chevrolet/Geo, write to:
Chevrolet/Geo
Customer Assistance Center
P.O.
Box
7047
Troy,
MI
48007-7047
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices.
When contacting Chevrolet/Geo, please remember that
your concern will likely be resolved by the dealer, using
the dealer’s facilities, equipment and personnel. That
is
why we suggest you follow Step One first if you have
a
concern.
Customer Assistance for Text
Telephone (TTY) Users
To
assist customers who
are
deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet/Geo
has TTY equipment available at its
Customer Assistance Center. Any
TTY
user can
communicate with Chevrolet/Geo
by dialing:
1-800-833-CHEV. (TTY users in Canada can dial
1-800-263-3830.)
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