LSA6000 User Manual, March 2021 51
© 2017 Global Payments Inc.
CONFIDENTIAL
Long note detected at exit sensor during
dispense
Clear jammed notes or obstructions from the exit
sensor.
Short note detected at exit sensor during
dispense
Clear jammed notes or obstructions from the exit
sensor. Check for mismatch of rejected notes.
2nd cassette fails to pick up notes
The most common reason for this error is cassette
is empty. Verify there are notes in cassette 2.
Check the quality of the notes and condition of the
pick rollers.
3rd cassette inlet sensor not cleared
Check for notes where the 3rd cassette engages
the dispenser.
3rd cassette inlet sensor not cleared
Check for notes where the 3rd cassette engages
the dispenser.
Note jam at 2nd cassette exit
Check rollers and sensors where notes would
leave the 2nd cassette.
4th cassette inlet sensor not cleared
Check for notes where the 4th cassette engages
the dispenser.
4th cassette inlet sensor not cleared
Check for notes where the 4th cassette engages
the dispenser.
Note jam at 4th cassette exit
Check rollers and sensors where notes would
leave the 4th cassette.
4th cassette fails to pick up notes
The most common reason for this error is cassette
is empty. Verify there are notes in cassette 4.
Check the quality of the notes and condition of the
pick rollers.
4th cassette not inserted
Check cassette and verify that it is inserted
properly.
2nd cassette inlet sensor not cleared
Check for notes where the 2nd cassette engages
the dispenser.
Double detect sensor not cleared while
dispensing
Check double-detect sensor for note or
obstruction.
Note leaving cassette exit sensor did not
reach DD
A note seen at cassette exit sensors did not reach
the double-detect module. Check for jammed
notes.
Reject gate timing sensor #2 not cleared
during dispense
Clear the note path before the reject gate.
Reject gate timing sensor #3 not cleared
during dispense
Clear the note path before the reject gate.
Note leaving DD sensor did not reach gate
sensor
Check the note path for jammed or diverted notes.
Check sensors from #5 to #2/#3.
Note leaving gate sensor did not reach
count sensor
Check for jammed notes between #2/#3 sensors
and #0/#1 sensors.
Left measuring sensor A (#6/#7)
Right measuring sensor B (#6/#7)
Left gate timing sensor A (#2/#3)
Right gate timing sensor B (#2/#3)
Left count sensor A (#0/#1)