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Glutz eAccess - Troubleshooting; Error Signals During Normal Operation; Troubleshooting Specific Symptoms

Glutz eAccess
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7.1 Error signals during normal operation
The signals given during normal operation are described in section 8.0.
7.2 Troubleshooting specific symptoms
7 Troubleshooting
Symptom Possible causes
Lock does not open Medium is not authorised
Door is locked with the mechanical lock cylinder
Reader electronics do not respond Medium does not have the same RFID technology
Batteries are dead
Programming does not work Incorrect programming/deletion card
Function cards used in the incorrect order
Medium lost
If you know the media ID of the lost medium, you just need
to use the minus card to delete the lost medium and then
the plus card to reauthorise a new medium.
If you do not know the media ID of the lost medium, you
need to delete all authorised media and then reauthorise
accordingly.