Enterprise IP Phone Trouble Shooting
Your VoIP PBX must support this feature. And make sure the Intercom Allow is enable.
BLF
You can configure the key for Busy Lamp Field (BLF) which allows you to monitor the
status (idle, ringing, or busy) of other SIP accounts. User can dial out on a BLF
configured key.
To assign the key as BLF:
1) Choose DSS Key->Memory Key, choose one of the key you want to make the
assignment, there is a pull-down menu in the Type field, choose BLF from the list,
and enter the number in the value field you want to monitor.
2) In the "Line" field, select a line for which to apply this key.
3) And then enter the feature codes in the Expension field.
Press Confirm button to save the changes..
Note:
In the Web interface, you can also set the pickup number to active the pickup function.
For example, if you set the BLF number as 212, and the pickup number is *83, then
when there is an incoming call to 212, press the BLF key, it will call out the *83
automatically to pickup the incoming call on 212.
URL Record
During the conversation, pressing the type of DSS key, and then follow the voice
prompts to achieve the call recording capability..
1) When you are under a conversation, pressing the Line key to start the recording
process, it will turn to conference automatically
2) Enable the recording function, the recording icon will be flashing for the ongoing
recording process.
3) Pressing the Line key again to disable the recording function, and the flashing
recording icon will be disappeared simultaneously.
4) Follow the voice prompts to listen to the recording.
To assign a Line key as URL Record:
1) Choose Phone->DSS Key->Line Key, choose one of the keys you want to make the
assignment, there is a pull-down menu in the Type field, choose URL Record from
the list.
2) Enter the condition code in the Expansion field.
3) Press Confirm button to save the changes.
Note:
During a conversation, press this type of DSS key to start the recording process; if the
other party hung up, your phone will turn to the idle status.
Conference
You are allowed to configure the DSS key to be used as a conference key while
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