Grandstream Networks GXP1160 - Call Transfer

FIRMWARE VERSION 1.0.7.4 GXP1160/GXP1165 USER MANUAL Page 23 of 67
CALL TRANSFER
GXP1160/GXP1165 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer.
 Blind Transfer.
 During the first active call, press TRAN key and dial the number to transfer to;
 Press SEND key or # to complete transfer of active call.
 Attended Transfer.
 During the first active call, press FLASH key . The first call will be put on hold;
 Enter the number for the second call in the new line and establish the call;
 Press TRAN key ;
 Press FLASH key to transfer the call.
 Auto-Attended Transfer.
 Set "Auto-Attended Transfer" to "Yes" under Web GUI->Settings->Call Features. And then click
"Save and Apply" on the bottom of the page;
 Establish one call first;
 During the call, press TRAN key . A new line will be brought up and the first call will be
automatically placed on hold;
 Dial the number and press SEND key or # to make a second call. (Once the number is
entered, a "Transfer" softkey will show. If "Transfer" softkey is pressed instead of SEND or #, a
blind transfer will be performed);
 Press TRAN key again. The call will be transferred.
 For Auto-Attended Transfer, after dialing out the number for the second call, a "Split" softkey will
show. If the second call is not established yet (ringing), pressing "Split" will hang up the second call.
If the second call is established (answered), pressing "Split" will resume the second call and keep