GRAPHTEC CE7000-130 - Page 217

CE7000-UM-251-9370 9-14
9 TROUBLESHOOTING
Error
code
Error Display Verication item Cause Solution
E01019
When this error
was displayed while
cutting, conrm the
cutting conditions.
Media is thick and
hard.
Lower the cutting
SPEED and/or the
cutting FORCE.
And cut it by multi pass.
Conrm there is not
anything blocking the
carriage.
Movement of the
carriage is being
obstructed.
Remove the obstacle.
Conrm the Y exible
cable is securely
connected.
The Y exible cable
is not securely
connected.
The Y exible cable is
connected with wrong
side.
Connect the Y exible
cable securely.
Connect the Y exible
cable with correct side.
Conrm the Y exible
cable is not broken.
The Y exible cable
is broken.
Replace the Y exible
cable.
Conrm the Y motor
cables are securely
connected.
The Y motor cables
are not securely
connected.
Or it is connecting to
the wrong connector.
Connect the Y motor
cables securely.
Connect the Y motor
cables to correct
connector.
Conrm the Y home
sensor detect the
Y home dog in the
maintenance mode of
sensor test.
Y home sensor on
the Y relay board is
defective.
Replace the Y relay
board.
And then conrm the
Y home dog is not hit
to the Y home sensor
when the Y relay board
was installed.
Does the Y-motor
rotate smoothly?
Conrm the serial
number for the plotter,
and guess how long
this motor was used.
Defective Y motor or
Defective Main Board
Replace the Y-motor if it
is defective.
Replace the main board
when the problem
remained even if
X-motor was replaced.
Is this error occurred
when it is going to
exchange the 2nd
pen?
The 2nd pen of
exchange position
is not correctly
adjusted.
Adjust the 2nd pen
of exchange position
correctly.
Conrm the installing
direction of Y home
sensor dog.
The Y home sensor
dog is not installing to
the Y-rail with correct
direction.
Install the Y home
sensor dog to the Y bar
with correct direction.