Growatt Shine WebBox User Manual

8.4 Clearing up the Record
1. In “parameter” field, select “Enable_Clear_record”.
Enable_Reboot Enable_Reset Enable_Clear_record
Save
Back Home
2. Click on “save”, all the records would be wiped out after the Shine WebBox restarts.
8.5 Troubleshooting
Problem
Rectification
The Shine WebBox
is not available.
Local network is
not available
Web server is not
available
WebBox does not
upload data to server
The address of inverter
is not fixed
Shine WebBox and the
connecting PC are not in
a same network segment
The web server is not
connected to Internet
The default IP address
of server is occupied by
other computer in the
local network
Cause
Reset inverter address to fixed one
and ensure all the inverters
connecting to the same WebBox
have the exclusive address
Make sure the WebBox and PC are
in the same network segment.
If the problem still exists, please
contact the network administrator.
Make sure web server is connected
to Internet and the domain name of
the server is correct.
Reset the IP address of server to the
static address (see section 10.1.2),
or please contact the network
administrator
8.6 Maintenance and Care
1. Conduct regular visual inspections of the Shine WebBox to check for external
damage or dirt. Please avoid switching power frequently.
2. Shine WebBox is only adapted to indoor environment. Protect WebBox from wet
conditions and direct sunlight. To clean the Shine WebBox, only use a lightly
dampened cloth to prevent the penetration of moisture.
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Growatt Shine WebBox Specifications

General

Brand	Growatt
Model	Shine WebBox
Category	Inverter
Language	English