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Problem Action
No picture, no sound 1. Check if the house fuse or circuit breaker is
working by checking that all the fuse inside
your main fuse box are ON or test the wall outlet
is working by trying with another electrical
product e.g. a desk lamp.
2. Make sure your wall socket is switched on and
is working properly (to check this, plug another
electrical device into the outlet).
3. Make sure the plug is securely inserted into the
outlet.
4. Make sure all connections are secure.
No colour 1. Change the colour system.
2. Adjust the saturation.
3. Try another channel.
4. Check if the program is broadcast in black-and
white.
Remote control does not
work
1. Change the batteries.
2. Check that the batteries are installed correctly.
3. Ensure the TV is connected to the mains power.
No picture, normal sound 1. Adjust the brightness and contrast.
2. Broadcasting may be interrupted.
Normal picture, no sound 1. Press the Volume + button to increase the
volume.
2. Press MUTE to restore sound if the volume is set
to mute.
3. Change the sound system.
4. Broadcasting may be interrupted.
Pixilation in the picture This is usually caused by local interference from
things such as cars, fluorescent lights or hair dryers.
Adjust the antenna to minimise the interference.
Blank screen in PC mode Perhaps the TV cannot recognise the resolution
set by the PC. Try setting it to the best resolution
possible, or to another standard Windows resolution.
Set the refresh rate to 60Hz by right clicking with
your PC mouse onto your PC Desktop, select “screen
resolution” then select “advance settings” and set
your refresh rate with the “screen refresh rate” drop
down menu and press “apply”.
FAQs
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