Hanwell MS1000 - Hanwell MS1000 System Fault Checking; Signals Are Not Being Received on any Channels

MS1000 Control System
Installation Guide
GD6063-1 Page 24 of 30
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9 Hanwell MS1000 System Fault Checking
This section details the common fault checks for an MS1000 Control Unit if signals are not
being received correctly by the 3
rd
party system.
9.1 Signals are not being received on any channels
Possible Causes Action to Take
 A mains power
failure/surge locking
up the operation of
either of the MS1000,
the 3
rd
party system or
both.
Reset the MS1000 and 3
rd
party systems.
To reset the MS1000:
1. Open the MS1000 case. There is a PCB with a LCD on it.
This is the CR-1 <<??>>.
2. Use the On/Off switch on the CR-1 to switch the Control
Unit OFF.
3. Wait until the three LEDs on the CR-1 go off.
4. Switch the CR-1 back on.
 It should then display its program information and start
receiving data.
 The links between the
MS1000 and the 3
rd
party system have
been disconnected.
Check the connections are in place.
 No signals being
received by the
MS1000.
Check new signals are being received by the MS1000. For this
you will need one of the sensors and access to the MS1000.
1. Open the MS1000 case. There is a PCB with a LCD on it.
This is the CR-1.
When a signal is received the LCD will display a brief
“signal from #” message and the yellow LED on the CR-1
will briefly flash.
2. Open the sensor, disconnect the battery for five or more
seconds, then reconnect the battery. The signal should
appear.
If no signal is displayed check the following:
 The aerial of the MS1000 has not been