15
TROUBLESHOOTING
If you have any questions regarding the product please call customer service at 1-800-527-1292,
8:30 a.m. - 5 p.m., CST, Monday - Friday.
Warning: Before beginning work, shut off the power supply to avoid electrical shock.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Fan does not move. 1. Reverse switch not engaged. 1. Push switch firmly either up or
down.
2. Power is off or fuse is blown. 2. Turn power on or check fuse.
3. Faulty wire connection. 3. Turn power off. Loosen motor
housing (B) and check all
connections.
Noisy operation. 1. Blades (G) are loose. 1. Tighten all blade screws (AA).
2. Cracked blade (G). 2. Replace blade (G).
3. Full range dimmer switch. 3. Replace with an approved
speed control device.
4. Fan is new. 4. Allow fan a "break in" period of a
few days, especially when running
the fan at Medium and High
speeds.
5. Motor housing (B) is loose. 5. Turn power off. Carefully loosen
motor housing (B) and verify that
mounting bracket (A) is secure
according to instructions on page
9.
Excessive wobbling. 1. Blades (G) are loose. 1. Tighten all blade screws (AA).
2. Blade arms (J) incorrectly 2. Re-install blade arms (J).
attached.
3. Unbalanced blades (G). 3. Switch one blade (G) with a
blade (G) from the opposite side.
4. Fan not securely mounted. 4. Turn power off. Carefully loosen
motor housing (B) and verify that
mounting bracket (A) is secure.
Fan operates but light 1. Bulbs not installed correctly. 1. Re-install bulbs.
fails (if applicable). 2. Wires in outlet box not wired 2. Check wires in outlet box and, if
properly. necessary, re-wire according to
instructions on pages 8 and 9.
3. Wall switch to fan is off. 3. Make sure that wall switch to fan
is on.
4. Wires in switch housing not 4. Check wires in switch housing
wired correctly. and, if necessary, re-wire according
to instructions on page 11.
Note: A small amount of "wobble" is normal and should not be considered a defect.
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