Harman P35I - Troubleshooting; A. Troubleshooting Chart

28
P35i Fireplace Insert
Pellets or Corn/Pellet Mixture Only
Save These Instructions
3-90-775R15_04/13
3-Blinks;PoorESPsignal.
Brokenprobe,wireorconnection.
Exhausttemperaturehasgoneoutofrange
multipletimes.
Checkconnection/ReplaceProbe
Cleanexhaust-possiblesootorcreosote
accumulationnearprobe.
4-Blinks;PoorRoomSensor
signal.
Brokensensor,wireorconnection. Checkconnection/Replacesensor
5-Blinks;Failedignition
Nofuelinhopper
Door,hopperlid,orashpanopen
Poordraft/weakcombustionblower
Fuelfeedrestriction
Blockedairow/Igniterfailure
Loadfuel
Closealldoorsandcheckseals
Performdrafttest,cleanexhaust,replaceblowerif
necessary.
Checkoperationin"Test"mode.Clearobstruction
Openburnpotcleanouttoaccessigniter-clean.
Checkigniter,replaceifnecessary
6-Blinks;Poorcombustion
Nofuelinhopper
Door,hopperlid,orashpanopen
Poordraft/weakcombustionblower
Fuelfeedrestriction
Loadfuel
Closealldoorsandcheckseals
Performdrafttest,cleanexhaust,replaceblowerif
necessary.
Checkoperationin"Test"mode.Clearobstruction
Lowvolumeornofuelfeed
Nofuelinhopper
Door,hopperlid,orashpanopen
Poordraft/weakcombustionblower
Fuelfeedrestriction
Failedfeedmotor
Loadfuel
Closealldoorsandcheckseals
Performdrafttest,cleanexhaust,replaceblowerif
necessary.
Checkoperationin"Test"mode.Clearobstruction
Replacemotorifnecessary
NoDistributionBlower
Fireisn'thotenoughforbloweroperation
MANUAL/STOVETEMP
Failedmotororconnections-"Test"mode
Increasetemperaturesetting
Whenoperatinginmanualignite/stovetempmode,
theblowerwillnotrunbelowa#3settingonthe
temperaturedial.Increasetemperaturesetting.
Checkconnections/Replaceblower
Lowheatoutput,orroomtem-
peraturedoesn'tmatchther-
mometerorotherreadings
Feedratetoolow
Roomsensorlocationdifferentthanther-
mometerlocation
Excessiveashbuilduponheatexchanger
orintheexhaust
Setfeedadjusterat#4orhigher
Roomsensorreportstheroomairtemperatureto
thecircuitboard.Movesensorlocationoradjustset
pointaccordingly
Cleanexhaust,rebox,andheatexchangerthor-
oughly.
9
Troubleshooting
With proper installation, operation, and maintenance, your appliancewill provide years of
trouble-freeservice.Ifyoudoexperienceaproblem,thistroubleshootingguidewillassista
qualiedservicepersoninproperdiagnosisandrepair.Thisguideisintendedforqualied
servicetechnicianuseonly.
Error Message Possible Cause Corrective Action
Symptom Possible Cause Corrective Action