Troubleshooting
Gladiator Gen 3 Microwave Series
31
Troubleshooting
Manual blockage switch testing
• In some modes the HAWK Microwave system will be
difficult to switch test using small objects. You
must completely cover the Sender and Receiver
with solid materials (such as bags of process
material).
• You can also view the 'Recover Gain' Diagnostic
which will respond while the signal begins to be
blocked by objects.
Relays & LCD intermittently dimming and
dropping out.
• Check incoming voltage with a multimeter in line.
Confirm it is as per Specification
• If the unit is AC powered put a multimeter over the
DC +/- terminals. The unit generates a diagnostic
DC voltage in these terminals. If powered by AC.
This should read at least 8V consistently.
• If this is unstable and dropping below 7V while
your incoming AC is stable there is likely a problem
with the internal power supply. Contact your local
distributor or HAWK.
Erratic / non responsive Sensor% value
• For older hardware, ensure the Sender is set to the
correct mode via switch on facia (INT for Integral,
REM for remote).
• Press and hold the 'Test' button on the Sender unit.
This will force the Sensor % to read 99-100%. If this
functions correctly the system is operating correctly.
• If the system is operating correctly increase
'Probe Avg' to create a smoother displayed value.
• There may be build up or signal loss if the unit is
not able to hold a 0% value this indicates signal loss
or not enough Gain is available. Check for build up,
obstructions, or choose a new App Type / perform
new Cal Mount.
If the system does not respond to pressing the
'Test' button
• There may be a potential hardware fault.
• First confirm wiring runs are correct (see Error 01
codes for further information on wiring checks).
• Change the Receiver, Sender, Amplifier in this order.
If this does not resolve the issue, remove hardware
and perform isolated bench test on the units.
Switch Testing
• If the Sensor% reads 0% this means full signal is
present and the system is operating correctly.
Use the 'Test' button on the Sender to test the relay
action.