HellermannTyton TT 4000+ SERIES - Fault Correction; Types of Errors; Troubleshooting

Users Manual for T4000+ Series 25
8. Fault Correction
8.1. Types of Errors
The diagnostic system indicates on the screen if an error has occurred. The printer is set into
one of the three possible error states according to the type of error.
State Display Button Comment
Correctable error
pause flashes
cancel illuminates
Irrecoverable error
cancel flashes
Critical fault
-
Æ 4.2.2, page 15
Table 7 Types of Errors
8.2. Troubleshooting
Problem
Cause Comment
Transfer ribbon deflection not
adjusted
Adjust the transfer ribbon
deflection
Æ 5.4 on page21
Transfer ribbon
creases
Transfer ribbon too wide Use a transfer ribbon slightly
wider than the width of label.
Print head is dirty Clean the print head
Æ7.3 on page 24
Temperature too high Decrease temperature via
software.
Print image has
smears or voids
Unsuitable combination of labels
and transfer ribbon
Use different type of ribbon.
Printer does not
stop after transfer
ribbon runs out
Thermal printing is chosen in the
software
Change to thermal transfer
printing.
Printer prints a
sequence of
characters instead
of the label format
Printer is in ASCII dump mode Cancel the ASCII dump mode.
Transfer ribbon incorrectly
inserted
Check and, if necessary,
correct the transfer ribbon web
and the orientation of the label
side.
Printer transports
label media, but
transfer ribbon
does not move
Unsuitable combination of labels
and transfer ribbon
Use different type of ribbon.
Printer only prints
each second label
Setting of the size in the
software is too large
Change the size in the
software.
Print head is dirty Clean the print head
Æ 7.3 on page 24
Vertical white
lines in the print
image
Print head is defective (failure of
heat elements)
Change the print head.
Horizontal white
lines in the print
image
Printer is used with the
backfeed > smart
In the cut or peel-off node
Set the backfeed > always
in the setup.
ÆConfiguration Manual.
Print image is
irregular, one side
is lighter
Print head is dirty Clean the print head
Æ 7.3 on page 24
Table 6 Problem solution