HellermannTyton TT 4000+ SERIES - Error Messages and Fault Corrections

Users Manual for T4000+ Series 26
8.3. Error Messages and Fault Corrections
Error message Cause Comment
ADC malfunction
Hardware error Switch the printer off and then on.
If error recurs call service.
Barcode too big
The barcode is too big for the
allocated area of the label
Reduce the size of the barcode or
move it.
Barcode error
Invalid barcode content, e.g.
alphanumeric characters in a
numerical barcode
Correct the barcode content.
Battery low
Battery of the PC card is flat Replace battery in the PC card.
File not found
Requested file is not on the card Check the contents of the card.
Head error
Hardware error Switch the printer off and then on.
If error recurs replace print head.
Wrong revision
Error when updating the firmware.
Firmware not compatible with the
hardware version.
Load the compatible firmware.
Name exists
Duplicate usage of field name in the
direct programming
Correct programming.
For direct thermal printing remove
ribbon.
Remove ribbon
Transfer ribbon is loaded although
the printer is set to direct thermal
printing
For thermal transfer printing set
the printer in the configuration or in
the software to transfer printing.
Out of transfer ribbon Insert new transfer ribbon.
Transfer ribbon melted during
printing
Cancel current print job. Change
heat level via software. Clean the
print head Æ 7.3 on page 21. Load
transfer ribbon. Restart print job.
Out of ribbon
The transfer is loaded with thermal
labels, but the software is set to
transfer printing
Cancel current print job. Set
software to direct thermal printing.
Restart print job.
FPGA malfunction
Hardware error Switch the printer off and then on.
If error recurs call service.
Device not conn.
Programming addresses a non-
existent device
Either connect this device or
correct the programming.
No record found
Refers to the optional memory card;
Database access error
Check programming and card
contents.
No DHCP server
Printer is configured for DHCP, but
there is no DHCP server, or the
DHCP server is currently not
available.
Switch off DHCP in the
configuration, and assign a fixed
IP address. Please contact your
network administrator.
There are labels missing on the
label material
Press pause key repeatedly until
printer is recognizes the next label
on the material.
The label format as set in the
software does not correspond with
the real label format
Cancel current print job.
Change the label format set in the
software. Restart print job.
No label found
Printer is loaded with continuous
paper, but the software is set on
labels
Cancel current print job.
Change the label format set in the
software. Restart print job.
No Link
No network link Check network cable and
connector. Please contact your
network administrator.
No SMTP server
The printer is configured for SMTP,
but there is no SMTP server, or the
SMTP server is currently not
available.
Switch off SMTP in the
configuration. Caution! Then a
warning cannot be sent by email.
Please contact your network
administrator.
No Timeserver
Timeserver is selected in the
configuration, but there is no
Switch off Timeserver in the
configuration. Please contact your