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HIKVISION DS-19A08-F/Kx - Troubleshooting Network and Communication Issues

HIKVISION DS-19A08-F/Kx
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Control Panel User Manual
139
+ {*} + {8} + {9} + {#}.
This method is not recommended because it will initialize all
programming contents.
Q: How to do the hardware initialization?
A: Control panel hardware initialization only initializes operator password: 012345
and main operator password: 1234, main operator permission is arm/disarm.
There are arming/disarming report and allows bypass.
Steps:
1) Power off the control panel and open the cover;
2) Short the restore switch of the control panel with shorting nut or
connection cables;
3) Power on the control panel and power off it 10s later;
4) Please remove the shorting nut or connection cable on the restore switch;
5) Cover the control panel well;
6) Recharge the control panel;
Q: Why is there no response for keypad operational order but alert sound of
error 10s later?
A: It may be caused by follow situations:
1) Poor contact of the connection cable between LED keypad and the control
panel, please check if the cable is normal;
2) The LED keypad is considered as off-line in the communication. If there is
other keypad operates normal, process program command {Main Operator
Password} + {*} + {6} + {8} + {#}to restore it or power off the control panel
and reboot.
Q: How does the control panel detect alternating current, storage battery,
control panel tamper-proof and ADSL cable?
A: The status of the control panel detection is as follows:
1) The control panel detects AC power supply status once in a while;
2) The control panel detects storage battery status once in a while;
3) The control panel detects tamper-proof status once in a while;
4) The control panel detects ADSL cable status once in a while.
Q: The network is disconnected.

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