HIKVISION DS-7716NI-E4/16P User Manual

Network Video Recorder User Manual
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Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer
of the switch to check if it has the function of flow control. If so, please turn it down.
5. Check if the fault is solved by the step 1 to step 4.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

No monitor connected with the NVR locally and when you manage the IP camera to connect with the
device by web browser remotely, of which the status displays as Connected. And then you connect the
device with the monitor via VGA or HDMI
TM
interface and reboot the device, there is black screen with
the mouse cursor.
Connect the NVR with the monitor before startup via VGA or HDMI
TM
interface, and manage the IP
camera to connect with the device locally or remotely, the status of IP camera displays as Connect.
Possible Reasons:
After connecting the IP camera to the NVR, the image is output via the main spot interface by default.
Steps:
1. Enable the output channel.
2. Select “Menu > Configuration > Live View > View”, and select video output interface in the drop-down
list and configure the window you want to view.
 The view settings can only be configured by the local operation of NVR.
 Different camera orders and window-division modes can be set for different output interfaces
separately, and digits like “D1”and “D2” stands for the channel number, and “X” means the selected
window has no image output.
3. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

Live view stuck when video output locally.
Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b) The frame rate has not reached the real-time frame rate.
Steps:
1. Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232
cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address
may change according to the real condition), and check if there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
2. Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame rate to Full Frame.
3. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

Live view stuck when video output remotely via the Internet Explorer or platform software.
Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b) Poor network between NVR and PC, and there exists packet loss during the transmission.

HIKVISION DS-7716NI-E4/16P Specifications

General

Maximum frame rate	60 fps
Maximum resolution	1920 x 1080 pixels
Alarm input channels	16
Video input channels	16 channels
Alarm output channels	4
Supported resolutions	1920 × 1080P /60Hz, 1600 × 1200 /60Hz, 1280 × 1024 /60Hz, 1280 × 720 /60Hz, 1024 × 768 /60Hz
Video formats supported	H.264+
Audio RCA inputs	1
Networking standards	IEEE 802.3, IEEE 802.3ab, IEEE 802.3af, IEEE 802.3at, IEEE 802.3u
Card reader integrated	No
USB 2.0 ports quantity	2
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Power over Ethernet (PoE)	Yes
Copper ethernet cabling technology	10BASE-T, 100BASE-TX, 1000BASE-T
Product color	Black
Rack capacity	1.5U
HDD capacity	4 GB
HDD interface	Serial ATA
Maximum storage capacity	6 TB
Total installed storage capacity	16000 GB
AC input voltage	100 - 240 V
Power consumption (typical)	20 W
Operating temperature (T-T)	-10 - 55 °C
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	390 mm
Width	445 mm
Height	70 mm
Weight	4000 g