Service Parts Ordering
Chapter 5: Parts List
Page 5 - 2 Hill-Rom® Basic Care™ Bed, Hill-Rom® 305 Manual Bed,
Hill-Rom® 405 Electric Bed Service Manual (MAN336 REV 2)
Call Hill-Rom Technical Support at 800-445-3720 (USA) with the information
that follows:
• Six-digit customer account number
• Purchase order number
• Model number
• Serial number
• Part number(s)
To promptly order parts, request part prices and availability, or follow up on a
service order, use the Hill-Rom fax number:
812-934-8472
Terms:
• Net 60 days
• F.O.B. Batesville, IN
• Prepaid shipping charges added to invoice
• All orders shipped by Hill-Rom nominated unless specified
Address all inquiries to:
ATTN TECHNICAL SUPPORT—PARTS
HILL-ROM COMPANY, INC.
1069 STATE ROUTE 46 E
BATESVILLE IN 47006-9167
Address all return goods to:
ATTN SERVICE STORES
DISTRIBUTION CENTER DOOR D23
HILL-ROM COMPANY, INC.
COUNTY ROAD 300E
BATESVILLE IN 47006-9167
To eliminate possible delays or incorrect billings, do not return any items
without a Return Material Authorization (RMA) number. When a return is
requested, an RMA packet is included with each order. This packet includes an
RMA number, instructions, and a shipping label. If an RMA number is not
available, get one by calling Hill-Rom Technical Support at 800-445-3720
(USA).
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