Troubleshooting 101
TROUBLESHOOTING
Problem Possible cause Remedy
Pain in the nose, the
paranasal sinuses or the
ears
Infl ammation of the para-
nasal sinuses or the middle
ear
Stop the treatment and
contact your physician
Unpleasant feeling
because of the high
pressure
Malaise with prescribed
high pressure values
If you suspect an error, please
ask your physician for help
Acclimatization phase to the
pressure not yet completed
Try to relax. Use or vary the
soft start function
Dryness and irritation in
the nose and throat
Air is too dry Device probably does not have
an air humidifi er. Speak to your
physician about retrofi tting an
aquapoint 2 humidifi er
Original symptoms of
sleep apnea come back
Physical condition or
life circumstances have
changed
Inform your physician
Irritated or dry eyes Air escapes between mask
and the skin of the face
Check the positioning of the
mask
Replace the mask if the mate-
rial has become chapped
Cold nose Room temperature too low Increase room temperature.
Warm up the tube under the
pillow
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