Honeywell Versatilis Signal Scout - Troubleshooting; Troubleshooting Scenarios and Tips

CHAPTER
10
TROUBLESHOOTING
The following table provides various troubleshooting scenarios in the
case of error or unexpected behavior, and their corresponding
troubleshooting tips:
Table 10-1: Troubleshooting Information
Probable
Scenarios
Honeywell
Versatilis
TM
Signal Scout
TM
/
Honeywell
Versatilis™
Signal Scout™ -
Energy
Harvested
Status
LED On Screen
Troubleshooting
Tips
User
selects the
HVSS from
the list
displayed
on the
Honeywell
Versatilis
TM
Connect
App.
Unsuccessful
pairing.
(Blinks
once.)
A pop-up
window prompts
to try again.
l
Retry pairing.
l
Verify the
passcode
specified for
Honeywell
Versatilis
TM
Connect App
authentication.
Not recognizing. No visual
indication
on LED.
Ensure that the
device is in within
the BLE range.
Scanning
QR code
imprinted
on the
HVSS,
flashes its
summary
on the
Unsuccessful
pairing.
(Blinks
once.)
A pop-up
window prompts
to try again.
l
Re-scan the QR
code.
l
Connect
manually
through BLE
app.
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