HP Compaq nc6000 - Notebook PC User Manual

Troubleshooting
Maintenance and Service Guide 2–11
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device”
Go to
“Flowchart 2.2—No
Power, Part 1”
Go to
“Flowchart 2.6—No
Video, Part 1”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart 2.9—No
Operating System
(OS) Loading”
Go to
“Flowchart 2.15—No
Audio, Part 1”
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or
“Flowchart
2.19—Nonfunc-
tioning Pointing
Device”
Check
LED board,
speaker
connections.
Go to
“Flowchart 2.20—No
Network/Modem
Connection”

HP Compaq nc6000 - Notebook PC Specifications

General

Processor	Intel Pentium M
Chipset	Intel 855PM
Storage	30 GB to 60 GB HDD
Hard Drive Interface	ATA-100
Battery	6-cell Lithium-Ion
Operating System	Windows XP Professional
RAM	256 MB, upgradable to 2 GB
Graphics	ATI Mobility Radeon 9600
Display	14.1-inch
Display Resolution	1024 x 768 or 1400 x 1050
Optical Drive	DVD-ROM, CD-RW/DVD Combo, or DVD±RW
Networking	10/100/1000 Ethernet
Ports	2 x USB 2.0, VGA, parallel, serial, headphone, microphone