HP Compaq nc6000 - Notebook PC User Manual

2–30 Maintenance and Service Guide
Troubleshooting
Flowchart 2.20—No Network/Modem Connection
Y
Disconnect all
power from
the notebook
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack or have
jack activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat NIC/modem
(if applicable).
Replace NIC/modem
(if applicable).
Replace
system
board.
OK?
OK? Done
N
N
N
N
Y
Y
Y
Y

HP Compaq nc6000 - Notebook PC Specifications

General

Processor	Intel Pentium M
Chipset	Intel 855PM
Storage	30 GB to 60 GB HDD
Hard Drive Interface	ATA-100
Battery	6-cell Lithium-Ion
Operating System	Windows XP Professional
RAM	256 MB, upgradable to 2 GB
Graphics	ATI Mobility Radeon 9600
Display	14.1-inch
Display Resolution	1024 x 768 or 1400 x 1050
Optical Drive	DVD-ROM, CD-RW/DVD Combo, or DVD±RW
Networking	10/100/1000 Ethernet
Ports	2 x USB 2.0, VGA, parallel, serial, headphone, microphone